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Testimonials

What people think of Empire Towing

Today Sam helped us out of a rough spot. I can't say enough about the courtesy, professionalism and excellent equipment used. My wife and I are senior citizens, which leaves a person a bit more vulnerable to things like auto mishaps. Sam made a real nightmare situation right. I recommend these folks and will in future.
Dave & Mary Millen
Last sunday i had the best experience, Ben was an angel that God sent me over, to solve my car problem. He took me to the nearest walmart, but they were already closed. So Ben, told me not to worry, he found my spare tire from my minivan, and help me out to switch it, I have no words to say thanks to Ben, his attitude and service sense it's terrific. Thanks again Ben, see you at EL DESTINO as I've told you.... good luck...
Jorge Cervantes
I had a fantastic experience with Empire Towing. Jeff was extremely nice and friendly. He gave me a great recommendation on an auto mechanic, towed my car there, and gave me a ride to a motel, all for a great price. I would highly recommend this place.
John B.
Empire Towing will be my go-to for all of my towing/roadside assistance needs. I called and they had a tow truck on site within 10 minutes and got the car hooked up and ready to go. Nice, friendly, courteous service with a smile and they are very military friendly! It was definitely a pleasure doing business with this company.
Jennifer Port
Throttle line snapped while on the highway and ended up on the center driver. Called around for a tow and found Empire Towing to have the best rates. Plus they gave the first 10 miles free. Brandon received me call and he was on his way. Got to me in 20 mins or less and hook up was quick. He knew exactly what he was doing and he was genuinely concerned for my safety. I will recommend them to anyone.
Joe S.
Empire Towing did an excellent job taking care of and towing my 1966 Chrysler New Yorker. Very professional, and worked closely with me to arrange everything. They understood the potential issues of hauling such a large vehicle and made sure it was safe and delivered in top condition. Thank you very much!
Brad Forschner
These are the only people to call! Sam was absolutely amazing! My car lost it\'s brakes and rather then making me wait for him to finish with his current car, Sam picked me up, dropped me off at my house, and then came back to pick up my car when he was finished with the other car. This is all on a busy Saturday. Seriously, don\'t go anywhere else. He\'s truck was immaculately clean, he was great to talk to, and so generous. It made a stressful situation much easier to deal with. ...
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Thank you!
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Katrina Jensen
I called them to tow my car to the auto repair shop. They were prompt, courteous and helpful. They thought it might be the ignition so they tried bypassing it to try and start it. It didn\'t work so they towed it to the garage. They had the lowest quote and best customer service, I would definitely use them again!
Ron A.
Best towing company EVER, we were stranded on dark old hwy 76, the only towing company that didnt give us the run around (4hours) AND was able to tow us back home to temecula (as others put us on hold for hours just to tell us they couldn\'t tow far). Count on Empire for your road side assistance.
Jarell
These guys were awesome! My car, a horrible busted old thing, almost caught fire. I had them tow it to carmax in Escondido and they waited while we found out what we would get for it. They even offered to tow it to a junk yard for us if we weren\'t going to make anything. They were friendly, patient, and were really easy to work with. They were also fast and showed up when they said they would. And considering that we left the car in a strange neighborhood that was probably the greatest ...
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thing of all.
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Katie G.
WOW! I had a flat and my son tried to change the tire but the car jack wasn\'t all that great so we called 2 tow companies who kept telling us they were on their way - we waited for 2 hrs before we called Empire Towing - Empire told us they would be there in 45 minutes maybe sooner - well they got here in 30 mins and helped with the tire so I didn\'t need to get it towed - IT\'S SO REFRESHING TO GET SUCH GREAT SERVICE
Millie C.
Forget using my AMEX Gold Card Road Side Service! They told me 2.5 hours before a tow truck would show up to tow my Ford Excursion. I Yelped a tow service for Oceanside and picked the 5 star Empire Towing. Sam showed up in 15 minutes. Nice clean truck, very personable and good rates. I will keep his number on my phone contact list in the event I need a tow or one of my friends do.
Bill B.
Went to LA Fitness in Oceanside after work. While listening to the radio in my car, chilling out a little before going in for a workout, the radio went dead. Tried to start the car and heard a strange noise. I don\'t know much about cars and thought it might be the starter or alternator. Like I said, I don\'t know much about cars. Called my daughter and asked her to look up a tow service with good reviews and she found Empire Towing. The truck from Empire Towing arrived and the driver greeted me and asked what had happened. ...
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I told him and he said, \"Maybe we can save you some money. Sounds like the battery to me.\" Turned out the battery was the problem. He gave me a jump-start and said I just needed to shop for a new battery (it was the original battery in a 2008 Toyota Corolla). He was only going to charge me the price for a service call, then noticed my military decal on the car (I am a military retiree). He said \"Military and former military get a discount,\" and immediately reduced the price by $15. What more can I say - great service!
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Robert B.
Accidentally locked my keys in my car with my dog in it. I called my insurance company and SAM, the owner/operator of EMPIRE TOWING came to save the day. Sam called to tell me he was on his way and how far out he was. Once he arrived, he opened my car and saved my poor pooch. Thanks Sam...This is a class act company. Call EMPIRE TOWING!!
Linda W.
So there i was driving in the middle of Camp pendleton when my car breaks down. I called Empire Towing, Sam told me he was already in route to towing two other cars. He assured me that he would be about an hour and half or so, no big deal. waited with my buddy who came by to pick me up. sure enough an hour and 15 pass and there was Sam. Threw my Subaru STI on his flatbed. Great guy. Sam thank you again. I would recommend Empire Towing for anyone. Especially any Subie owner.
Alex S.
12/22/14, driving from my job in carlsbad home to rancho santa margarita, 5pm holiday traffic and my transmission goes, I can\'t shift out of first gear. I limped off the congested freeway and my insurance roadside assistance contracts Empire Towing. The scheduled arrival time was 30 minutes, but Sam, the owner, showed up in less than 20 minutes, (at the exact same time my coworker came to pick me up) with a flatbed. He was not only extremely professional, but super friendly and since my mechanic was farther away than my insured area, his rate was very reasonable. He took ...
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my car to my mechanic, 68 miles away, and as promised, followed up with a call to let me know exactly what time and where he dropped the car since by then they had already closed. My situation sucked, but Sam and Empire Towing made it so much better. If you are ever in need of a tow, call them. I would highly recommend.
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Shaun B.
Needed to tow my corvette from base to the dealership because it had a bad clutch. Sam (the owner) came and picked it up and we were on the road in less than 5 min. It was a little expensive but it was the cheapest towing company I could find. Sam was nice and we talked about cars the whole way. Kept my car safe the whole time. Was worth the money!
Colyn C.
Brandon to the rescue! We had to mount a mission to assist a stranded friend and looked up a towing company en route. The rating systems works, people! We contacted Empire Towing and they were professional and patient as we worked with our distraught breakdownee to stave off panic and determine her exact location. He arrived only a few minutes behind us and, braving the insanely busy traffic, got the car winched up and we were on our way shortly thereafter. While I sincerely hope you never actually need these guys, I have to say that Brandon ...
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is the new Superman in my mind. Although he gave up his cape for a tow truck, I guess... And, well he also has a lip piercing and some tats, but hey, they just don\'t get any more superhero like than the folks at Empire!
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Mark S.
Called and was quoted a 45 minute wait time. Sam, the driver, was very knowledgeable and offered his insight as to what he thought may have been wrong with my vehicle before hooking it up to be towed. Sam was Very friendly, knowledgeable, down-to-earth and not shady whatsoever! It cost me $40 to hook up my ride and $5 per mile. I would definitely recommend Empire Towing if you\'re stuck and broke down in the North County area! A+++
Joshy F.